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Troubleshooting and Solar
Energy Technical Support
WARNING:
Maintenance personnel must receive proper training before installing,
troubleshooting, or maintaining high-energy electrical equipment. Potentially
lethal voltages could cause death, serious personal injury, or damage to the
equipment. Ensure that all appropriate safety precautions are taken.
AVERTISSEMENT:
Le personnel d’entretien doit recevoir une formation appropriée avant
d’installer, de dépanner ou d’entretenir un équipement électrique à haute
énergie. Des tensions potentiellement mortelles pourraient provoquer la
mort, des blessures graves ou des dommages à l’équipement. S’assurer que
toutes les consignes de sécurité appropriées ont été respectées.
Before calling AE Solar Energy Technical Support, perform recommended checks
and troubleshooting procedures. If you are still unable to resolve faults or warnings
and resume normal operation after following these checks and procedures, contact
AE Solar Energy Technical Support.
TROUBLESHOOTING LAN CONNECTIVITY
Most connectivity problems relate to wiring issues or corporate security settings
blocking the inverter from accessing the Internet.
Wiring problems are usually caused by the following:
• Result of a poor crimp
• Wire that exceeds 320 ft. as specified in the installation of the inverter
• Pinched wires somewhere between the inverter and the hub or router
Corporate network problems will require support from your corporate IT department
where the inverter is installed. The most common problem is the inverter has not
been provided with DHCP server access using port 443 or the static IP address has
not been set.
Troubleshooting communications issues can also be accomplished using the four
LED lights on the communications PCB.
Advanced Energy® PVP250kW and PVP260kW Inverters
Chapter
8
570-1001792-05A Troubleshooting and Solar Energy Technical Support 8‑1
- Advanced Energy 1
- PVP250kW and 1
- PVP260kW Inverters 1
- COPYRIGHT 4
- PRODUCT USAGE STATEMENT 4
- TRADEMARKS 5
- CUSTOMER FEEDBACK 5
- • [email protected] 6
- • [email protected] 6
- Table of Contents 7
- Chapter 3. Planning 8
- Chapter 4. Installing 8
- Chapter 5. Operation 8
- Chapter 7. Maintenance 9
- Appendix A. Specifications 10
- List of Tables 11
- List of Figures 13
- Safety and Product Compliance 15
- Guidelines 15
- SAFETY GUIDELINES 16
- PERSONAL SAFETY 17
- INTERPRETING PRODUCT LABELS 17
- PRODUCT COMPLIANCE 18
- Fire Prevention 21
- ACRONYMS AND FREQUENTLY USED 22
- Product Overview 25
- PRODUCT FEATURES 26
- Card cage assembly 28
- Data Monitoring Card Cage 29
- Operator Interface Controls 30
- Active Cooling System 30
- DC Combiner Sub Panel 30
- DC Sub Panel 31
- DC Distribution PCB 31
- WARNING: 32
- AVERTISSEMENT: 32
- AC Sub Panel 33
- Power supply fuses 34
- Soft start fuses 34
- Planning 35
- LOCATION AND CLEARANCES 36
- 570-1001792-05A Planning 3‑3 37
- CONDUIT AND CONDUCTORS 38
- ENVIRONMENTAL REQUIREMENTS 38
- GROUNDING AND NEUTRAL 39
- REQUIREMENTS 39
- UTILITY GRID INTERCONNECTION 40
- INVERTER MONITORING 41
- CALCULATING DC INPUT VOLTAGE 41
- DC SUBCOMBINER OPTIONS 41
- Fuse Protection for DC Input 42
- Installing 43
- PRE-INSTALLATION INSPECTION 44
- Figure 4‑2. Screen check 45
- Figure 4‑7. Screen inspection 47
- Figure 4‑9. Fan inspection 48
- CONDUIT ENTRY POINTS 51
- CAUTION: 53
- ATTENTION: 53
- ELECTRICAL CONNECTIONS 54
- Figure 4‑14. AC connections 59
- CONNECTING TO THE PV ARRAYS 60
- Figure 4‑16. DC connections 60
- Operation 67
- INVERTER OPERATING STATES 68
- 570-1001792-05A Operation 5‑3 69
- DISPLAY SCREENS AND OPERATION 70
- GROUND FAULT INTERRUPT DEVICE 72
- TO SHUTDOWN THE INVERTER 73
- TO DE-ENERGIZE THE INVERTER 74
- Data Monitoring and Controls 77
- Ethernet Network Connection 78
- MODBUS OVERVIEW 81
- Modbus TCP Installation 82
- TO SET NETWORK BIASING 89
- Table 6‑4. Biasing enabled 89
- Setting the Modbus Address 90
- MODBUS COMMANDS 95
- (Continued) 97
- MODBUS DATA TYPES 98
- MODBUS REGISTER MAPPING 98
- Modbus Data Registers 101
- Modbus Command Registers 104
- Related Links 105
- Maintenance 107
- MAINTENANCE SCHEDULE 108
- VISUAL INSPECTION 108
- REPLACEMENT PARTS 109
- TOOLS REQUIRED 110
- TO MAINTAIN THE AIR FILTERS 110
- Air filters 111
- Card cage air filter 111
- Troubleshooting and Solar 113
- Energy Technical Support 113
- TROUBLESHOOTING WARNINGS AND 114
- Figure 8‑1. Warning screen 115
- SYSTEM WARNINGS 115
- AC UNDER VOLTAGE FAULT 117
- IDENTIFYING A GROUND FAULT 117
- TO RESOLVE A GROUND FAULT 118
- DANGER: 119
- INVERTER FAULT CODES 120
- Table 8‑2. Fault categories 120
- Table 8‑3. Drive (DRV) faults 121
- Grid Faults 122
- Table 8‑5. Grid (GRD) faults 123
- System Faults 124
- PCB STATUS LEDS 125
- Status LED lights 126
- Table 8‑9. Link LED 127
- Table 8‑10. Activity LED 127
- Table 8‑11. Status LED 128
- Table 8‑12. Modbus LED 129
- ☞ Important 130
- Specifications 131
- Efficiency Specifications 134
- CEC Efficiency = 96.5% 135
- COOLING SPECIFICATIONS 137
- ENVIRONMENTAL SPECIFICATIONS 138
- SYSTEM DIAGRAM 139
- MECHANICAL DIAGRAMS 140
- WEIV MOTTO 141
- TW.CLA TC W.TCA 143
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